Safe & Responsible Play

Responsible Gaming at cb1111

cb1111 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. This page explains the tools, resources, and safeguards available to help you stay in control of your gambling at all times.

18+ Players Only SSL Secured Platform 24/7 Support Available Bangladesh
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Core Principles

Our Responsible Gaming Framework

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Strict 18+ Policy

Access to all real-money gambling at cb1111 is restricted to adults aged 18 and above. Identity verification is mandatory before any withdrawal is processed, and accounts found to belong to minors are closed immediately.

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Deposit Limit Controls

Set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is applied it takes effect immediately. Increasing a limit requires a 24-hour cooling period before it becomes active.

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Session Time-Out

Use the session time-out feature to automatically log out after a set period of play. You can choose time-outs from 30 minutes up to 8 hours. This helps prevent extended unplanned play sessions.

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Self-Exclusion

If you feel you need a longer break from gambling, cb1111 offers self-exclusion periods ranging from 30 days to permanent closure. During exclusion, all marketing communications are stopped and account access is blocked.

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Reality Check Reminders

Enable on-screen pop-up reminders at regular intervals showing how long you have been playing and your net session result. Reality checks help you make informed decisions about continuing or stopping your session.

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24/7 Support Access

Our dedicated support team is available around the clock via live chat and email. If you or someone you know is struggling with gambling-related issues, reaching out to our team is always the right first step.

Section 1

Our Commitment to Responsible Gaming

At cb1111, we believe that gambling should be an enjoyable form of entertainment — never a source of financial hardship, stress, or harm. Our responsible gaming programme is built around the principle that every player in Bangladesh deserves a safe, transparent, and supportive environment in which to play.

cb1111 operates as a safe and reliable platform that takes its duty of care to players seriously. We invest continuously in technology, staff training, and player education to ensure that our platform remains a responsible choice for adults who choose to gamble online. We recognise that a small number of players may develop difficulties managing their gambling, and we are committed to identifying and supporting those players proactively.

This responsible gaming page exists to provide clear, practical guidance on how to gamble safely, how to recognise the warning signs of problem gambling, and how to access the tools and resources available to you through cb1111 and independent support organisations. We encourage every player to read this page carefully and to keep the information in mind during their time on the platform.

Gambling at cb1111 should always be approached with a clear head and a fixed entertainment budget. It should never be used as a way to recover financial losses, escape personal problems, or generate income. If you feel that gambling is beginning to affect your finances, relationships, work, or mental wellbeing, please use the tools described on this page or contact our support team immediately.

Golden Rules of Safe Play
Only gamble with money you can afford to lose. Set a budget before you start and stick to it. Never chase losses. Take regular breaks. Gambling is entertainment, not income.
Gambling Is Not a Financial Strategy
All casino games and sports bets carry an inherent house edge. No system or strategy guarantees a profit. Never gamble money set aside for rent, food, bills, or family needs.
Need Immediate Help?
Contact our 24/7 support team via live chat on-site or email us at [email protected]. We can activate limits or exclusion tools on your behalf right away.
Section 2

Age Restriction — 18+ Only

cb1111 operates a strict minimum age policy. You must be at least 18 years old to register an account, make a deposit, or place any bet on the cb1111 platform. This policy applies to all players in Bangladesh and in any other jurisdiction where the platform is accessible.

During the registration process, all players are required to confirm that they are aged 18 or above. Before any withdrawal can be processed, cb1111 conducts a Know Your Customer (KYC) identity verification check that includes confirmation of the player's date of birth against a government-issued identity document (National ID card, passport, or other accepted document). Any account where the verified player is found to be under the age of 18 will be closed immediately, all pending withdrawals will be cancelled, and any funds deposited since registration may be withheld pending investigation.

If you are a parent or guardian and suspect that a minor in your household has registered or attempted to register on cb1111, please contact our support team at [email protected] immediately. We take underage gambling extremely seriously and will act on every report without delay. See the Protecting Minors section below for guidance on keeping gambling sites inaccessible to children in your household.

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18+ Only

Real-money gambling on cb1111 is strictly for adults aged 18 and above. Age verification is required before withdrawals are processed.

18+ Enforced KYC Verified
Section 3

Recognising Problem Gambling

Problem gambling is defined as gambling behaviour that disrupts personal, family, or professional life. It exists on a spectrum — from mild difficulties managing time and money spent on gambling, through to a serious dependency that affects every area of daily life. Recognising the warning signs early is the most effective way to prevent a minor problem from becoming a serious one.

The following are common warning signs that gambling may be becoming a problem. If you recognise several of these in yourself or someone you know, we strongly encourage you to use cb1111's player protection tools or seek independent support:

  • Spending more money on gambling than you originally intended or can afford to lose.
  • Chasing losses — placing additional bets in an attempt to recover money already lost.
  • Lying to family members, friends, or colleagues about the amount of time or money you spend gambling.
  • Neglecting work, study, family responsibilities, or personal health in favour of gambling.
  • Borrowing money, selling possessions, or taking loans to fund gambling activity.
  • Feeling restless, irritable, or anxious when you are not gambling or when you try to stop.
  • Using gambling as a way to escape from stress, anxiety, depression, or personal problems.
  • Continuing to gamble despite repeated unsuccessful attempts to cut back or stop.
  • Feeling guilty, ashamed, or secretive about your gambling behaviour.
  • Gambling for longer sessions than planned, repeatedly losing track of time while playing.

Recognising these signs is not a sign of weakness — it is a sign of self-awareness. The important thing is to act on what you recognise. cb1111 provides a range of tools to help you regain control, and our support team is available 24/7 to assist you in activating them.

Key Warning Signs

  • Spending beyond your set budget
  • Chasing losses repeatedly
  • Hiding gambling from loved ones
  • Neglecting responsibilities
  • Borrowing money to gamble
  • Gambling to escape problems
  • Feeling unable to stop
  • Guilt or shame after sessions
  • Losing track of time while playing
Section 4

Self-Assessment Questionnaire

Is Gambling Affecting Your Life?

Answer the following questions honestly. If you answer "yes" to three or more, we recommend using our player protection tools or contacting support for a confidential conversation.

1 Have you ever spent more money gambling than you could comfortably afford to lose?
2 Have you ever placed a second bet in the same session specifically to try to win back money you had already lost?
3 Have you ever felt the need to bet larger and larger amounts to get the same level of excitement from gambling?
4 Have you ever been dishonest with family, friends, or your employer about how much time or money you spend on gambling?
5 Has gambling caused financial difficulties for you or your household, including difficulty paying bills, rent, or essential expenses?
6 Have you ever tried to stop or reduce your gambling but felt unable to do so for more than a short period?
7 Do you gamble to escape from problems, sadness, loneliness, boredom, or other emotional difficulties?
8 Has gambling negatively affected your relationships with family members, friends, or your performance at work or school?
This Is Confidential
This self-assessment is for your own reflection only. cb1111 does not log your answers. Use it honestly as a personal check-in tool.
Score Guide
0–2 "yes": Low risk. Stay mindful and keep using budgeting tools.
3–5 "yes": Moderate concern. Consider setting deposit and session limits.
6+ "yes": Please contact our support team or a professional counsellor now.
Talk to Someone
Our support team is available 24/7. Reaching out is free, confidential, and takes less than a minute. Email [email protected] or use on-site live chat.
Section 5

Player Protection Tools

cb1111 provides a comprehensive set of player protection tools that you can activate at any time from your account settings, or by contacting our support team. All tools described below are free to use and take effect promptly once requested.

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Deposit Limits

Set a maximum amount you can deposit per day, per week, or per calendar month. Limits apply immediately once set. If you wish to increase a limit, the higher amount does not become active for 24 hours — giving you time to reconsider. Decreases take effect immediately.

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Loss Limits

Set a cap on the maximum net loss you are prepared to accept in a given day, week, or month. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This is one of the most effective budgeting tools available.

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Session Time Limits

Restrict the total amount of time you can spend playing in a single session. When your chosen time limit is reached, you will be automatically logged out. Available in increments from 30 minutes to 8 hours. Helps prevent unplanned extended sessions.

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Reality Check Pop-Ups

Enable timed on-screen reminders that appear every 30, 60, or 90 minutes during play. Each reminder shows your current session duration and net result, prompting you to decide consciously whether to continue. Can be enabled or disabled at any time.

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Cooling-Off Period

Take a short, enforced break from the platform for 24 hours, 48 hours, or 7 days. During a cooling-off period, you cannot log in, deposit, or place bets. The period cannot be shortened once activated. Ideal when you feel you need a brief pause.

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Marketing Opt-Out

Withdraw your consent to receive promotional emails, SMS messages, and bonus offers at any time. Removing marketing stimuli is an important step if promotional messaging is influencing your gambling decisions. Opt-out takes effect within 24 hours.

24 hrs Cooling-off activates within
Instant Deposit limit decrease speed
Free Cost of all protection tools
24/7 Support team availability
Section 6

Self-Exclusion

Self-exclusion is the most powerful player protection tool available at cb1111. It is designed for players who recognise that they need a significant, enforced break from gambling — longer than a cooling-off period — or for those who wish to stop gambling altogether.

Available Self-Exclusion Periods

  • 30 days — a one-month enforced break from all gambling activity on cb1111.
  • 90 days — a three-month exclusion for players who need more time to reassess their relationship with gambling.
  • 6 months — a six-month exclusion period, recommended where gambling is significantly impacting daily life.
  • 1 year — a twelve-month exclusion for players seeking long-term distance from the platform.
  • Permanent — irreversible account closure for players who wish to stop gambling on cb1111 entirely. Permanent exclusion cannot be reversed.

What Happens During Self-Exclusion

Once a self-exclusion is activated, cb1111 will immediately:

  • Block access to your account — you will be unable to log in for the duration of the exclusion period.
  • Cancel all active bonuses and pending promotional offers associated with your account.
  • Remove you from all marketing communications, including email, SMS, and push notifications.
  • Flag your account internally so that it cannot be reopened by our support team during the exclusion window.
  • Process any pending withdrawals of legitimate funds before the account is locked.

How to Request Self-Exclusion

You can request self-exclusion through any of the following channels:

  • Via your account settings under the "Responsible Gaming" or "Player Protection" section.
  • By contacting our live chat support team on-site — available 24/7.
  • By emailing [email protected] with the subject line "Self-Exclusion Request", stating your registered username and the exclusion period you require.

Self-exclusion requests are processed as a priority. Our team will confirm activation within a maximum of 24 hours of receiving your request, and typically within 1–2 hours during staffed hours. We strongly encourage players who are considering self-exclusion not to delay — contact us as soon as you feel ready to take that step.

Returning After a Timed Exclusion

When a timed self-exclusion period expires, your account will not be automatically reopened. You must contact our support team and make a conscious, deliberate request to have your account reactivated. There is a mandatory 24-hour reflection period before reactivation is processed. This ensures that the decision to return to gambling is considered, not impulsive. Permanent exclusions can never be reversed under any circumstances.

Self-Exclusion Periods

  • 30 days — Short enforced break
  • 90 days — Three-month pause
  • 6 months — Extended recovery time
  • 1 year — Long-term distance
  • Permanent — Irreversible closure
Permanent Exclusion Is Final
A permanent self-exclusion cannot be reversed under any circumstances. Please consider timed exclusion options first if you are unsure about a permanent decision.
Request Exclusion Now
Email [email protected] with subject "Self-Exclusion Request" or use on-site live chat. We act on all requests within 24 hours.
Section 7

Support & Resources

cb1111 encourages any player who is concerned about their gambling — or the gambling of someone they care about — to seek support. You do not need to be at a crisis point to ask for help. Speaking to a professional adviser or our support team early is always more effective than waiting until a problem becomes severe.

In addition to the tools available directly through your cb1111 account, a number of independent organisations provide confidential counselling, advice, and support services for people affected by problem gambling. We recommend reaching out to professional services if you feel that the issue extends beyond what our platform tools can address.

cb1111 In-Platform Support

  • 24/7 Live Chat: Access our live chat support directly on-site at any time. Our trained support agents can activate protection tools, initiate self-exclusion, and provide a compassionate first point of contact.
  • Email Support: Write to [email protected] using the subject line "Responsible Gaming Help". We aim to respond within 3 hours and will treat your query with full confidentiality.
  • Account Settings: Most protection tools including deposit limits, session limits, cooling-off, and reality checks can be activated independently through your account settings panel at any time.

Independent Support Organisations

The following types of organisations offer confidential, professional support for gambling-related issues. We recommend searching for services available in your area of Bangladesh, or consulting a licensed healthcare professional:

  • Mental Health Helplines: National mental health helplines in Bangladesh can provide crisis support and refer you to appropriate counselling services if gambling is affecting your psychological wellbeing.
  • Gamblers Anonymous: A peer-support programme based on the 12-step model, with groups available internationally and online. Attending a meeting — even once — can be a valuable first step.
  • Family and Social Services: If gambling is affecting your family relationships or household finances, local social services or family counselling organisations in Dhaka, Chittagong, Sylhet, or your nearest city can provide practical and emotional support.
  • Financial Counselling: If gambling has created debt or financial difficulties, a certified financial counsellor can help you build a realistic recovery plan without judgment.

cb1111 does not endorse any specific third-party organisation but strongly encourages players to seek independent help when needed. Your long-term wellbeing is more important than your activity on our platform.

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You Are Not Alone

Problem gambling affects people from all walks of life. Asking for help is a sign of strength. cb1111's support team is available around the clock and will treat every conversation with complete confidentiality and respect.

How We Can Help

  • Activate deposit or loss limits instantly
  • Enable session time controls
  • Set up reality check reminders
  • Apply a cooling-off period
  • Process self-exclusion requests
  • Remove all marketing communications
  • Refer you to independent support
Section 8

Protecting Minors

cb1111 takes the protection of minors from exposure to online gambling extremely seriously. While our age verification processes are designed to prevent minors from registering accounts, we also encourage parents and guardians to take additional steps to ensure that children in their household cannot access gambling websites on shared or family devices.

Practical Steps for Parents and Guardians

  • Use parental control software: Install reputable parental control tools on household computers, tablets, and smartphones. These tools can block access to gambling websites by category, preventing minors from reaching cb1111 or any other gambling platform. Well-known parental control solutions include those provided by your internet service provider or dedicated third-party software available for all major operating systems.
  • Secure your devices: Use strong, unique passwords or biometric authentication on all devices to prevent children from accessing your accounts without your knowledge. Never share your cb1111 login credentials with anyone, including family members.
  • Log out after every session: Always log out of your cb1111 account when you have finished playing, especially on shared devices. Do not allow browsers to save your cb1111 username or password in autofill.
  • Have open conversations: Talk to children in your household about the nature of gambling — that it is an adult activity with real financial risks, not a game or a reliable way to earn money. Age-appropriate, honest conversations are one of the most effective prevention tools available.
  • Monitor device usage: Be aware of how children in your household are using the internet, particularly on mobile devices. Unusual browsing activity or unexplained spending on digital payment platforms like bKash or Nagad may warrant a conversation.

Reporting Underage Access

If you believe a minor has accessed or attempted to access cb1111, please report this to our team immediately at [email protected] with the subject line "Underage Access Report". We will investigate all reports promptly, take appropriate action on the account in question, and follow up with you regarding the outcome within 3 business days.

For Parents & Guardians

  • Install parental control software
  • Use strong passwords on all devices
  • Always log out after playing
  • Never share your login credentials
  • Monitor children's device usage
  • Have honest conversations about gambling risks
Report Underage Access
If you suspect a minor has accessed cb1111, contact us immediately at [email protected]. All reports are treated confidentially and acted on without delay.

Play Safely at cb1111

Responsible gaming is at the heart of everything we do at cb1111. If you are comfortable with your play and ready to explore our full range of cricket betting, slots, and live casino games, we are here to deliver a safe and enjoyable experience.

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