Privacy Policy
cb1111 Data Commitment
At cb1111, protecting the personal information of our players is a core responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and secured, and what rights you have over your own information as a valued member of our platform.
Your Privacy, Our Priority
End-to-End Encryption
All data transmitted between your device and cb1111 is protected using industry-standard SSL/TLS encryption. Your personal and financial details are never sent over unencrypted channels.
No Data Sold to Third Parties
cb1111 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate and improve our platform and services.
Transparent Data Practices
We clearly document every category of data we collect, the purpose for collecting it, and how long we retain it. No hidden profiling, no undisclosed data pipelines.
Your Right to Access & Delete
You may request a full export of the personal data cb1111 holds about you at any time. You may also request correction or deletion of your data, subject to legal retention obligations.
KYC Data Kept Secure
Identity documents submitted during KYC verification are stored in isolated, access-controlled storage. Only authorised compliance staff are permitted to access verification documents.
Local Payment Privacy
Transaction data processed through bKash, Nagad, Rocket, and Upay is handled in accordance with the policies of those payment providers as well as cb1111's own data protection standards.
Information We Collect
cb1111 collects personal information that is necessary to operate a safe, compliant, and enjoyable online gaming platform for players in Bangladesh. We collect information in several ways: directly from you when you register or interact with the platform, automatically when you use the site, and from third parties where permitted by law or where you have given your consent.
Information You Provide Directly
When you create an account, make a deposit, request a withdrawal, or contact our support team, we collect the following categories of personal data:
- Identity data: Full legal name, date of birth, gender, and national identification number (NID) or passport number (collected during KYC verification).
- Contact data: Mobile phone number, email address, and residential address (including city, district, and postal code in Bangladesh).
- Account credentials: Username and a hashed version of your password. cb1111 never stores passwords in plain text.
- Financial data: Mobile financial service account identifiers (e.g., the bKash or Nagad number used for deposits/withdrawals), bank account details where bank transfer is used, transaction histories, and deposit/withdrawal records. Full payment card numbers are never stored by cb1111.
- Verification documents: Scanned or photographed copies of government-issued identity documents submitted during KYC (e.g., NID card, passport, or utility bill for proof of address).
- Support communications: Records of your conversations with our customer support team via live chat or email, including any attachments shared.
Information Collected Automatically
When you access cb1111 through any device, our systems automatically record certain technical information necessary for platform security, fraud prevention, and service optimisation:
- Device and browser data: Device type, operating system, browser version, screen resolution, and device fingerprint identifiers.
- Network data: IP address, approximate geolocation derived from IP, internet service provider (ISP), and connection type.
- Session data: Login timestamps, session duration, pages visited, games played, bets placed, and in-session navigation patterns.
- Cookie and tracker data: Information stored via cookies, local storage, or similar technologies — see the Cookies section for full details.
Data Categories Summary
- Identity & age verification data
- Contact information
- Account credentials (hashed)
- Financial & transaction records
- KYC documents
- Device & network data
- Session & gameplay logs
- Support communications
- Cookie & analytics data
cb1111 applies a data minimisation principle — we only collect data that is directly necessary for a clearly identified operational or legal purpose. We do not collect information speculatively.
How We Use Your Data
cb1111 uses the personal data we collect for clearly defined purposes that are necessary to deliver a reliable, secure, and legally compliant platform. We do not use your data for any purpose that has not been disclosed in this Privacy Policy. The primary purposes for which we process your data are as follows:
- Account creation and management: Processing your registration, verifying your identity, maintaining your account profile, and enabling access to all platform features.
- Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer; verifying the ownership of payment methods; and maintaining transaction records for financial integrity purposes.
- Identity and age verification (KYC): Confirming that all players are aged 18 or above and that the person operating the account is who they claim to be. This is a mandatory compliance measure applied to all withdrawal requests and high-value accounts.
- Fraud prevention and security: Detecting and preventing unauthorised access, duplicate account creation, bonus abuse, money laundering, and other prohibited activities. IP analysis, device fingerprinting, and behavioural analytics are used as part of these controls.
- Regulatory compliance: Meeting applicable record-keeping, anti-money laundering (AML), and know-your-customer (KYC) obligations. This includes retaining transaction records and identity data for the legally required period.
- Customer support: Using your account history, contact details, and communication records to resolve disputes, respond to queries, and provide technical assistance.
- Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling behaviour, enabling self-exclusion tools, and enforcing cooling-off periods or deposit limits where requested.
- Platform improvement and analytics: Analysing aggregated, anonymised usage data to understand how players navigate the site, which features are most used, and where improvements can be made. This analytics data does not identify individual players.
- Marketing communications: Sending you promotional offers, bonus notifications, and relevant platform news by email or SMS — but only where you have given explicit consent to receive such communications. You may opt out of marketing messages at any time.
cb1111 will not use your personal data for automated decision-making that produces significant legal effects on you without first providing notice and offering a means of human review where applicable.
Marketing Opt-Out
You can withdraw your consent to receive marketing communications at any time by:
- Clicking the unsubscribe link in any marketing email
- Replying STOP to any promotional SMS
- Adjusting your notification preferences in your account settings
- Contacting support at [email protected]
Opting out of marketing will not affect transactional communications (e.g., deposit confirmations, withdrawal notifications, or security alerts).
Legal Basis for Processing
Every instance of personal data processing at cb1111 is grounded in one or more recognised legal bases. The table below summarises the primary legal basis applicable to each major data processing activity on the platform.
| Processing Activity | Legal Basis | Details |
|---|---|---|
| Account registration & management | Contractual necessity | Required to fulfil the service agreement between cb1111 and the player. |
| Payment processing & transaction records | Contractual necessity | Necessary to process deposits, withdrawals, and maintain accurate financial records. |
| KYC / Age verification | Legal obligation | Mandatory compliance with applicable anti-money laundering and age verification requirements. |
| Fraud detection & security monitoring | Legitimate interest | cb1111's legitimate interest in protecting the platform, its players, and financial integrity. |
| Responsible gaming monitoring | Legitimate interest / Legal obligation | Protecting vulnerable players and meeting responsible gaming obligations. |
| Marketing communications | Consent | Sent only where you have provided explicit opt-in consent. Withdrawable at any time. |
| Platform analytics (aggregated) | Legitimate interest | Improving platform performance and user experience using anonymised, aggregated data. |
| Regulatory record retention | Legal obligation | Retaining records for the legally required period after account closure. |
Data Sharing & Disclosure
cb1111 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may, however, share your data with specific categories of third parties where it is strictly necessary to operate the platform, comply with legal obligations, or protect the rights and safety of cb1111 and its players. All such disclosures are governed by contractual data processing agreements or are required by law.
Payment Service Providers
To process your deposits and withdrawals, cb1111 shares transaction-level data with our authorised payment service partners including bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and the banking institutions you designate for bank transfers. The data shared is limited to what is strictly required to execute the transaction — for example, account identifiers, transaction amounts, and reference numbers. These providers process your data in accordance with their own privacy policies and applicable financial regulations.
Identity Verification Partners
Where cb1111 uses a third-party KYC provider to assist with identity document verification, we share the relevant identity data (name, date of birth, document images) with that provider solely for the purpose of completing the verification check. KYC providers are bound by strict data processing agreements and are not permitted to use the data for any other purpose.
Technology and Infrastructure Providers
cb1111 relies on cloud infrastructure, security monitoring, and analytics service providers to operate and protect the platform. These providers act as data processors on our behalf and may handle personal data only within the strict terms of their contracts with cb1111. They are not permitted to access, use, or disclose your data for their own purposes.
Game Content Providers
Some games on the cb1111 platform are provided by third-party game studios (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). These providers may receive aggregated gameplay data or session identifiers to deliver their games. They do not receive your full identity profile or financial data. Game providers are bound by contractual terms that restrict their use of any shared data.
Legal and Regulatory Disclosure
cb1111 may be required by law or by competent authority to disclose your personal data without prior notice. This includes disclosures to financial intelligence units, law enforcement agencies, or courts in connection with anti-money laundering investigations, fraud cases, or court orders. In such circumstances, cb1111 will disclose only the minimum data necessary to satisfy the legal requirement and will, where legally permitted to do so, inform you of the disclosure.
cb1111 will never voluntarily disclose your personal data to any third party not listed in this section without obtaining your prior consent, except where legally compelled.
cb1111 will never sell your personal data to data brokers, advertising networks, or any commercial third party for profiling or marketing purposes. This is an unconditional commitment.
Financial data is shared exclusively with the payment providers involved in your specific transactions. No payment data is shared with game studios, analytics vendors, or marketing partners.
Every third party that handles cb1111 player data is required to sign a formal data processing agreement that limits their use of that data strictly to the purpose for which it was shared.
Cookies & Tracking Technologies
cb1111 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your logged-in session, remember your preferences, and gather aggregated analytics data. A cookie is a small text file placed on your device by a website. Cookies do not contain executable code and cannot be used to access files on your device.
Categories of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable you to log in, maintain your session across page navigations, use the deposit and withdrawal functions, and access your account settings. Without these cookies, the platform cannot operate correctly. These cookies do not require your consent as they are necessary for the contractual service.
- Security Cookies: Used to detect and prevent fraudulent activity, session hijacking, and cross-site request forgery. These include CSRF tokens and device fingerprint session identifiers. They are strictly necessary and cannot be disabled.
- Preference Cookies: Store your language preference, notification settings, and any other interface customisations you have applied. These improve your experience by not requiring you to reset preferences on every visit.
- Analytics Cookies: Collect anonymised, aggregated data about how players navigate the cb1111 platform — pages viewed, time on site, features used, and error rates. This data is used internally to improve platform performance and user experience. Individual players are not identifiable from analytics data.
- Marketing / Retargeting Cookies: Where you have provided consent, these cookies allow cb1111 to measure the effectiveness of promotional campaigns and, in limited cases, deliver relevant offers. You may opt out of marketing cookies at any time by adjusting your preferences or contacting support.
Managing Your Cookie Preferences
Most web browsers allow you to manage cookie settings directly within the browser. You can typically block, delete, or restrict cookies via your browser's privacy or settings menu. Please be aware that disabling strictly necessary or security cookies will prevent you from accessing your cb1111 account. Disabling analytics or preference cookies will not affect your ability to use the platform but may result in a less personalised experience.
For mobile devices accessing cb1111 via a browser on Android or iOS, cookie management settings are available within the respective browser application settings. cb1111 does not currently operate a mobile application that uses device-level tracking SDKs beyond standard browser-based cookies.
Cookie Types at a Glance
- Strictly Necessary — always active, no opt-out
- Security — fraud prevention, always active
- Preference — optional, stores your settings
- Analytics — optional, anonymised data only
- Marketing — requires explicit consent
To opt out of non-essential cookies, adjust your browser settings or contact our support team. Opting out of strictly necessary cookies will disable platform access.
Data Retention
cb1111 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following table outlines our standard retention periods by data category. Where a legal obligation requires a longer retention period, that obligation takes precedence.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account profile data (name, contact, address) | Duration of account + 5 years | Legal obligation, dispute resolution |
| Identity verification documents (KYC) | Duration of account + 5 years | AML compliance and regulatory record-keeping |
| Financial transaction records | 7 years from transaction date | Financial records and AML requirements |
| Gameplay and session logs | 2 years from session date | Dispute resolution and responsible gaming monitoring |
| Customer support communications | 3 years from last interaction | Quality assurance and dispute evidence |
| Marketing preferences and consent records | Until consent withdrawn + 1 year | Demonstrating consent compliance |
| Analytics data (anonymised) | Up to 3 years (aggregated only) | Platform improvement, no personal identifiers retained |
| Security and fraud logs | 2 years from event date | Security investigations and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with cb1111's internal data destruction procedures. Anonymised data (where no individual can be re-identified from the data) may be retained indefinitely for statistical and analytical purposes.
Where a player submits a data deletion request (see Your Privacy Rights below), cb1111 will action that request subject to any overriding legal retention obligations. Data that we are required by law to retain cannot be deleted early, but we will clearly communicate which data falls under this category and when it is scheduled for deletion.
Your Privacy Rights
As a cb1111 player, you hold a number of rights in relation to the personal data we process about you. cb1111 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact us at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise. We will respond within 30 days of receiving a valid request.
- Right of Access: You have the right to request a copy of all personal data that cb1111 holds about you, along with information about how that data is used, where it came from, and with whom it has been shared. We will provide this information in a readable format within 30 days.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain profile data (such as your contact details) directly within your account settings.
- Right to Erasure: You have the right to request the deletion of your personal data. We will action deletion requests subject to any overriding legal retention obligations. Where we are unable to delete certain data due to a legal obligation, we will inform you clearly of the reason and the expected deletion date.
- Right to Restrict Processing: You have the right to request that we limit how we process your data in certain circumstances — for example, while a dispute about data accuracy is being resolved, or where you have objected to processing based on legitimate interest and we are assessing that objection.
- Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that we transmit it directly to another service provider where technically feasible.
- Right to Object: You have the right to object to processing based on legitimate interest, including profiling for responsible gaming monitoring. cb1111 will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests, or unless the processing is necessary for legal claims.
- Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
- Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to decisions made solely by automated means that produce significant legal or similarly significant effects on you, without access to human review.
cb1111 will not charge a fee for processing a privacy rights request unless the request is manifestly unfounded or excessive. In such cases, we will notify you before charging any fee. We may ask you to verify your identity before processing your request to ensure your data is not disclosed to an unauthorised party.
How to Submit a Request
- Email [email protected]
- Use subject line: "Privacy Rights Request"
- State the right you wish to exercise
- Provide your registered username or email
- Include proof of identity if requested
We will acknowledge your request within 3 business days and provide a full response within 30 days.
To protect your data from unauthorised disclosure, we may ask you to verify your identity before we process a privacy rights request. This is a security measure, not an obstacle.
Data Security
cb1111 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no online platform can guarantee absolute security, we continuously invest in and update our security controls to reflect current best practices in the industry.
Technical Security Measures
- SSL/TLS Encryption: All data transmitted between your browser or device and cb1111's servers is encrypted using TLS 1.2 or higher. The padlock icon visible in your browser address bar confirms this encryption is active.
- Password Hashing: Passwords are stored using industry-standard one-way hashing algorithms with salting. cb1111 staff cannot retrieve your password in plain text — if you forget your password, a reset process is used rather than retrieval.
- Firewalls and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for anomalous access patterns and automatically block suspicious activity.
- Access Controls: Access to personal data within cb1111's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required for their role. All privileged access is logged and reviewed.
- Two-Factor Authentication: cb1111 supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA to add an additional layer of protection to your account beyond your password.
- Vulnerability Testing: cb1111 conducts regular security assessments, including penetration testing and vulnerability scanning, to identify and remediate potential weaknesses before they can be exploited.
Organisational Security Measures
- All cb1111 staff and contractors who handle personal data are required to complete data protection training and are bound by confidentiality obligations.
- Data breach response procedures are in place to ensure rapid detection, containment, and notification in the event of a security incident affecting player data.
- Third-party service providers with access to player data are subject to security due diligence before engagement and periodic security reviews throughout the contractual relationship.
Reporting a Security Concern
If you believe your cb1111 account has been compromised, or if you discover a potential security vulnerability on the platform, please contact us immediately at [email protected] with the subject line "Security Concern". We take all security reports seriously and will investigate promptly.
Security Highlights
- TLS 1.2+ encryption on all connections
- Salted password hashing — no plain-text storage
- Enterprise firewalls and IDS monitoring
- Role-based internal access controls
- Two-factor authentication (2FA) support
- Regular penetration testing
- Staff data protection training
- Formal breach response procedures
- Third-party security due diligence
Contact & Data Officer
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how cb1111 handles your personal data, please contact our data protection team using the details below. We are committed to responding to all privacy enquiries in a timely, clear, and respectful manner.
Data Protection Contact:
cb1111 Privacy & Compliance Team
Email: [email protected]
Subject line for privacy matters: "Privacy Enquiry" or "Privacy Rights Request"
Response time: Within 3 business days for acknowledgement; within 30 days for full resolution.
cb1111 takes all privacy complaints seriously. If you submit a privacy complaint and you are not satisfied with our response, you retain the right to escalate the matter to the relevant data protection or consumer protection authority in your jurisdiction.
Changes to This Privacy Policy
cb1111 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable law. When we make material changes, we will notify active players via email or a prominent on-site notice at least 14 days before the changes take effect. The effective date at the top of this page will be updated to reflect the date of the most recent revision.
Your continued use of the cb1111 platform after the effective date of any update to this Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.
This Privacy Policy was last updated and became effective in January 2026. It applies to all players accessing cb1111 from Bangladesh and any other jurisdiction where the platform is available.
Privacy Contact
For all privacy-related queries and rights requests:
Available 24/7 via live chat on-site.
Response within 3 business days. Full resolution within 30 days.
Material changes to this Privacy Policy will be communicated via email and on-site notice at least 14 days before taking effect. Check this page periodically for the latest version.
Ready to Play at cb1111?
Now that you know exactly how cb1111 protects your personal data, explore our full range of casino games, cricket betting markets, and slot titles — all in a secure, SSL-encrypted environment built for Bangladesh players.